COMPANY

BACKGROUND

The company SVI S.p.A. was founded in 1999 in Città di Castello by Ivano Sambuchi and Mauro Vannoni, entrepreneurs, with the intention of developing a business that operates in the segment of railway maintenance machinery, a sector with which the two founding members were extremely familiar. The firm has grown significantly thanks to investments for the construction of the Italian and European high-speed rail network.

From the outset the company has established itself on the market offering innovative railway vehicles with an excellent quality-price ratio, and has been greatly valued by the market, especially in relation to railway maintenance machines designed for the construction and maintenance of electric traction railway lines, equipped with a catenary.

Over the years, SVI activities grew in size to such an extent that it became necessary to acquire an external production unit, for specialization in the production of metal products, of which SVI was the main customer. This action made SVI a producer capable of managing the entire production cycle necessary for the production of railway maintenance machines, giving it flexibility and promptness of productive response, which today are the qualities that continue to characterize SVI in a positive way.

During the initial years of trading, SVI S.p.A. developed its own national market, also thanks to the considerable state investments of the national high-speed rail network, having the possibility of entering the railway markets of the Mediterranean basin and, today, also the other countries worldwide.

Thanks to the experience gained over the years of activity and given the excellent return that SVI SpA is receiving from the railway sector through its customers all around the world, the company has become a point of reference for the railway vehicle market for the construction and maintenance of worldwide railway infrastructures.

Today, SVI S.p.A. is an important industrial reality and, also thanks to the modern industrial plant that was set up in 2016, it is able to produce railway maintenance machines by managing independently the entire production cycle, from the offer phase to the after-sale assistance.

MISSION AND VISION

To operate in the world of railway maintenance machines for the construction and maintenance of railway infrastructures, a sector that has always been strategic for the development and modernization of every country in the globalized world.

The legitimate aspiration of people to improve their living conditions requires an effective transport system that is interconnected with that of other countries in order to meet the expectation of progress of the new generations, making them responsible for a “global and interconnected world”.

In the future, all this will lead to investments in the world of transportation at a global level, satisfying the legitimate new generations’ ambitions to discover the world. It will result in travelling with interconnected transport systems, being respectful of the environment and understanding which are the new generation trains: the so-called “High-Speed Trains”.

SVI S.p.A. presents itself, to railway infrastructure construction and maintenance companies, as a “leading and expert” company capable of providing all the support, know-how and development capacity of technologies as well as equipped machines that will be necessary for the development of global rail networks.

ORGANISATION

The affirmation and consolidation of SVI SPA on national and foreign markets have seen the company grow considerably, also thanks to the strategic choice to transfer the headquarters from Città di Castello (PG) to Lucignano (AR) with the creation of a production site connected to the national railway network, a fundamental center of SVI S.p.A. organization.

Since its origin, the company has placed great importance to the needs of its customers, personalizing machines and the equipment installed on them, according to the various methods of operation of each individual client company. Thanks to the availability of human resources, capable of creating and implementing suitable personalized solutions to create and implement personalized solutions that are suitable to create positive synergies for both buyer and supplier with mutual satisfaction, new and more exiting goals have been reached. Today, SVI S.p.A. boasts a number of human resources that exceeds 120 units with 25% employed in technical activities such as mechanical/electrical/electronic design and in research and development. The growth of the company and its internationalization is the result of a commercial network that is attentive to the needs of its customers and, more in general, of potential customers worldwide who are seeking capable, reliable suppliers who are able to guarantee an efficient after-sale service, all areas that SVI S.p.A. is able to manage with its own commercial network.

REVENUE

The revenue of SVI S.p.A. has risen steadily over the years and with it the number of employees.

QUALITY POLICY

The railway infrastructure has always been a strategic sector for the development and the modernization of each country all around the world.

The legitimate aspiration of people to improve their living conditions makes it necessary an effective transport system interconnected to those of other countries so as to satisfy the expectations of new generations by making them involved in a “global and interconnected world”.

All this will push us, over the next few years, to invest more and more in the transport sector world wile in order to fill the infrastructural gabs present in lots of countries all around the world, either for the single infrastructure or the necessary interconnections between the same infrastructures. SVI S.p.A. presents itself as an expert and consolidated partner capable of supplying all the necessary support, know-how and the capacity for development of technologies, machines and equipment which will be important for the above mentioned world wild railway objective.

In such a complex and international market, it is necessary to present innovative and guaranteed products, efficient services inside a sustainable productive development also from an ethical and environmental point of view.

In order to reach such targets and develop new strategies, SVI S.p.A. has adopted a integrated management system in accordance with the norms UNI EN ISO 9001:2015, UNI EN ISO 14001:2015, OHSAS 18001:2007 and SA 8000:2014, covering principles such as Quality, Environment, Security and Social Responsibility in which the company bases its own performances.

Such choices go along with another certification of fundamental importance for the sector, according to the norm UNI EN 15085-2:2008, which completes the guaranty of production, quality, competence and reliability.

Taking into consideration the typology and complexity of the products offered, the new business requirement of security on the national and international lines (interoperability) and a more and more competitive global market, SVI S.p.A. looks at a structured system management as an instrument in order to reach its main targets:

• durability of the customer’s satisfaction, by ensuring a product and/or service that fully complies with the requested requirements and those which are applicable;

• guarantee of a qualified reliable after-sales service, with a recognized and competent SGC, as it is expected by COCS 30.6/DT of the 15/07/2014 as amended of Trenitalia;

• continuous improvement of the company performance, of the offered products and the corporate image;

• guarantee of the fundamental personal rights and in particular of those of the workers;

• optimization/development of the sector competences and knowledge aimed at the constant research and training of specialized personnel;

• execution of performances with a sustainable environmental impact by trying to minimize the consumption of the resources and production of waste materials;

• guarantee of health and safety conditions in the working environment and transmission of the awareness regarding the risk and safe behavior;

• involvement of the personnel in the quality policy, security, respect for the environment and for the others, by activating a communication and information sharing system;

• planning of strategies in order to face the risks and the opportunities that ensure nthe efficiency of the management system suitable for achieving the objectives set out;

• constant follow-up of the system in order to ensure the conformity to the adopted requirements/principles.

The management, with the involvement of all the business functions, ensures the correct management of the integrated management system, by promoting a continuous planning of the strategies in order to face the risks and the opportunities that arise from the context, though a continuous training and suitable monitoring actions for the maintenance of the obtained results.

The Management

BRAND

On all railway maintenance machines produced by SVI, a bronze plaque is placed together with SVI brand, type of vehicle, serial number and year of construction.

The brand represents a railway wheel on a rail and the acronym SVI stands for:
S Sambuchi Ivano
V Vannoni Mauro
I Imprenditori (Entrepeneurs)

SUPPLY TERMS

31 Agosto 2018

1) GENERAL RULES

1. The supplies made by SVI SpA (from now on the “seller”) to its customers will be regulated by the following “General Conditions of Sale”

1.2 The acceptance of the present General Conditions of Sale constitutes the waiver on the part of the customer of the application of his own purchase conditions.1.3 Any general condition of sale that differs from those already mentioned will be valid only if approved in writing by SVI S.p.A. with a supply contract or if established in the offer of the seller. Therefore, for anything not included or agreed in the offer, the present general conditions of sale are valid and, alternatively, the usual commercial practices between the seller and the supplier. In case the customer purchases the machine object of the offer through a financing leasing, the supply and payment conditions indicated in the offer and accepted by the customer will be valid also for the leasing / financing society and under no circumstances can be changed.

2) PRICES AND CONFIRMATORY DEPOSIT

2.1 The prices will be those contracted in the offer and do not include charges that are not specified in the same offer. In case variations of costs not attributable to SVI S.p.A occur, SVI S.p.A. reserves the right to modify the prices.

2.2 The payment of the supply will take place at SVI S.p.A according to the contract, by bank transfer, in the manner and times provided for by the offer, unless otherwise specified in writing.

2.3 SVI S.p.A. will proceed with the order only after the down payment / deposit established by the offer. The down payment will constitute the advance on the price of the machinery and also the confirmatory deposit under Article 1385, paragraph 1 of Civil Code. In case of default of a client and/or termination of the contract on the part of the buyer, SVI S.p.A could seek damages from him, in addition to hold the confirmatory deposit under Article 1385, paragraph 1 of Civil Code.

3) DELAY IN PAYMENTS

3.1 In case of delay of payments in respect of the agreed payment terms, SVI S.p.A. will apply automatically the default interests according to the form and measure provided for by the articles 4-5 of the Legislative Decree 231/2002 and the D.L. 5 of May 2005, 51.

3.2 In case of delay of compliance on the part of the buyer (the down payment and the adequate payment guarantees included), the seller will have the possibility of doing the following actions:
- to suspend in part or totally the execution of ongoing orders at the date of the default without the possibility for the buyer to ask any type of compensation;
- to withdraw the agreed deferment of payment. Therefore, all the claims SVI S.p.A has on the buyers will become immediately due.

3.3 In case of delays in payment, SVI S.p.A. will not be obliged to carry out repairs during the period of guarantee as follows.

4) TRANSPORT

4.1 With the exception of what it has been agreed in writing with the order, the transport will be always at the buyer’s risk and expense.

4.2 In case SVI S.p.A. is the company in charge of the transportation according to the contract, it will choose the most suitable modality according to itself. Also in this case, the good will travel at the buyer’s own risk.

5) DELIVERY

5.1 The delivery schedules fixed by SVI S.p.A. in the offer have to be considered as indicative and do not legally bind the seller, unless it has been agreed differently in writing. Under no circumstance, possible delays on the part of SVI S.p.A. will give the buyer the possibility to ask for compensation and / or termination of the relationship between buyer and seller.

5.2 Anyway, SVI S.p.A. is not responsible for possible delays in the deliveries in the following cases:
- unforeseeable circumstances or force majeure, shortage of raw materials, restriction of energy resources;
- delays attributable to the buyer, even when the communication of details for the correct execution of the order is not issued, or issued late;
- failure to respect the payment conditions, according to articles 1460 and 1461.

6. AGREEMENT FOR RETENTION OF TITLE

6.1. The seller reserves the right on all the goods until they are totally paid, according to article 1523 and ss. cc. The buyer becomes the owner only when the payment is done in full, either in instalments or in a single payment, according to what it has been established in the offer.

6.2 Since the delivery of the goods and materials, the buyer is responsible for all risks and dangers. Therefore, in case of theft, damage, fire, damages to people or things, and in any other unforeseeable circumstance or force majeure, the buyer shall be obliged to compensate the seller for everything is due until that moment. The buyer allows the seller to check the state of the goods, until the payment is done in full.

6.3 The buyer will not be able to,
alienate, donate, exchange, pledge or seize, give in use or rent or in any way alter or bind things purchased until full payment of the price, without the prior written consent of SVI S.p.A

6.4 The buyer commits himself, at his own expense, to fulfill all the necessary formalities requested by SVI, such as to subscribe the present agreement of retention of title in the suitable register of the competent court and to communicate to the same court the possible movement of alienate goods according to the article 1524 of Civil Code.

7) TERMINATION OF THE CONTRACT

7.1 In case of total or partial breach of the contract, or of violation of the present general condition of sale, SVI S.p.A. is capable of cancelling the contract through simple written communication with the subsequent right to get in possession of the goods sold, whatever it can be the amount already paid by the buyer. In the meantime, SVI S.p.A. will have the possibility of collecting the amounts, as compensation for the use the buyer has done of the machine, with the exception of the right, on the part of SVI S.p.A., of compensation for damage. Alternatively, in case SVI S.p.A. does not want to make use of the aforementioned cancellation clause, it will have the possibility of declaring null the benefit of the payment delay given to the buyer and, therefore, it can be capable of requiring the prompt payment of the due amount.

7.2 In case of payment in instalments, SVI S.p.A. will be capable of terminating the contract following the non-payment of two instalments, even though they are not consecutive, with effect from the written communication to the buyer.

7.3 Moreover, SVI S.p.A. will be able to cancel the contract immediately, by simple written communication, in case the buyer declares bankruptcy or any other proceeding, in other words his financial conditions change so as to put into jeopardy the fulfillment of his obligation towards the seller.

8) ACCEPTANCE TEST – TECHNICAL INSPECTION

8.1 When the acceptance test or any other verification activity has to be carried out at the seller’s facility, it is the buyer’s responsibility to communicate in time the intention of attending the following activities at his charge. In this case, the buyer will have prompt communication of the place and date in which the technical inspection / acceptance test will be carried out. In case the buyer is not present, even though he has been notified about it, such activities will be effectuated in any case.

8.2 The expenses for the above mentioned activities, unless otherwise specified in the order, will be at SVI S.p.A. charge.

9) DOCUMENTATION AND TECHNICAL DATA

9.1 SVI S.p.A will give the buyer the machine documentation (manual of the vehicle, description and drawings). In case the buyer applies for his brands/plaques to be placed on the vehicle, these will be placed together with SVI S.p.A. logo and plaques, which must be always present. In case, for any reason, the vehicle is returned to SVI S.p.A, the company can give it to third parties, after having removed the buyer’s plaques, even though technical modifications requested by the buyer have been implemented.

9.2 The vehicles, the equipment and the materials comply with the UE normative, unless otherwise provided in writing. The weights are intended as indicated for information and are not mandatory for the seller, with the exception of supplies for which the price is linked directly to the weight.

9.3 SVI S.p.A. reserves the right to make non-substantial modifications to its products at convenience, by notifying the buyer about it.

9.4 In case the buyer suggests technical modifications to the project and/or to the drawings presented, such modifications must be accepted by SVI S.p.A. in writing in the order to become mandatory. The parties must also indicate the changes that such modifications cause to the price and the delivery terms of the goods previously established.

10) CONFIDENTIAL INFORMATION

10.1 The parties agree that “confidential information” stands for any documents, drawings, projections, data and estimate that refer to the parties and /or the companies linked to them, in other words all kind of technical information that derive from such documents directly or indirectly, which will be supplied in writing or orally.

11) CONFIDENTIALITY OBLIGATION

11.1 The parties undertake to consider the confidential information mentioned above as strictly confidential and not to spread it to subjects different from their administrators or employees without the written consent of the other party. The parties will have to inform their administrators and/or employees who learn the above mentioned information about the confidentiality of the same, and to commit themselves to respect the obligations towards the Parties. Any kind of use or non-authorized diffusion of the confidential information will cause the injured party to seek compensation for the damage suffered.

12) GUARANTEE

12.1 In case the acceptance test and/or the technical inspection and/or the test of the machine is carried out, the successful outcome of which exempt the seller from any responsibility for defects on the goods, the buyer is obliged to check the goods supplied as soon as they are delivered. The buyer has to communicate to the seller possible defects within 8 days from the delivery if they are obvious, within 8 days from the discovery of it if they are occult.

12.2 The seller guarantees the good quality of his materials and he commits himself to repair or substitute for free as quickly as possible in Italy and in the countries where the goods have been delivered the parts that present defects or imperfections in mounting (if they have been mounted by SVI S.p.A.). This at exception of defects caused by the normal deterioration or breakdowns, overloads beyond the limits imposed by the project, non-authorized interventions, unforeseeable circumstances or majeure force.

12.3 In case the intervention must be made abroad, in a different country from that of delivery, even though under guarantee, the travel expenses of the seller’s employee are at the buyer’s charge.

12.4 In case, for necessity, the machine must be delivered disassembled into parts, SVI S.p.A. will not ensure the guarantee as it is planned in article 12 and it will not be responsible for the assembly of components if the assembly will not be carried out by the same SVI S.p.A.

12.5 The guarantee is of 24 months from the delivery of the vehicles and expires at the end of this period, even though the goods have not been brought into operation, unless otherwise specified.

12.6 The interventions under warranty on the part of the seller is subjected to the conditions of sale and the payment modalities established with the offer. In case of failure to respect the payment conditions of the general conditions of sale, the seller is exempted from carrying out the intervention under warranty.

12.7 The interventions under warranty will be carried out at the buyer’s facilities, at the third parties’ facilities or where the vehicle is placed. For the interventions to be carried out in the place, the buyer shall have to supply the necessary equipment and auxiliary personnel to the seller.

2.8 The buyer declares that nothing will be due to him for the time during which the goods remain inoperative for the execution of the interventions under warranty, nor can he claim any compensation and / or indemnity of any kind and / or nature, expenses, indirect or direct damages , resulting from the aforementioned repairs or replacements.

12.9 The parts replaced to perform the warranty operations remain SVI S.p.A. property and must be returned to the same SVI S.p.A. by the buyer. Transports relating to the operations under warranty to be performed will be at the buyer’s expense and will be carried out at his own risk and peril.

12.10 The parts and the materials subjected to be continuously worn out are excluded from the warranty.

12.11 In no case may the terms of expiry and prescription provided for by the law be extended.

13) COMPETENT COURT

13.1 It is expressly agreed that any dispute arising between the parties following the interpretation, validity or execution of these General Conditions of Sale and related sales contracts will be devolved to the exclusive jurisdiction of the Court of Arezzo, including as far as any delivery in return of the goods and of anything else sold is concerned.

13.2 The applicable law to the present contractual relationship is the Italian one.

14) EXPENSES

14.1 Any possible expense concerning the offer that will be concluded are exclusively at the buyer’s charge, otherwise expressed in the order.

15) CONFIDENTIALITY AND PRIVICY

15.1 The buyer allows the treatment of his personal data. The seller guarantees that all the information communicated to him will be managed with the most possible respect according to the law for the protection and respect of personal data. __________________, ___/___/___

Sign and stamp of SVI S.p.A. – Sign and Stamp of the buyer

Pursuant to articles 1341 and 1342 of the Civil Code, the buyer declares that he expressly accepts clauses n. 2 (Prices and confirmatory deposit), n. 3 (Delay in payments), 4 (Transport), 5 (Delivery), 6 (Agreement for retention of title), 7 (Termination of contract), 8 (Compensation for damages), 10 (Confidential Information) 11 (Confidentiality Obligation) 12 (Guarantee), 13 (Jurisdiction), 14 (Expenses) of these General Conditions of Sale.

Sign and stamp of SVI S.p.A. – Sign and Stamp of the buyer

LEGAL

According to the dispositions contained in the Legislative Decree D.Lgs. 101/2018, personal data protection code, SVI S.p.A. – Strada P.le della Misericordia Località Fossatone 85/B, 52046 Lucignano (Arezzo) – Italy, would like to inform of the following.

What is a Privacy and Cookie Policy

It is, therefore, the document that describes the methods of processing personal data of users who visit the Website www.svi-spa.com. There is, therefore, an information made under Article 13 and 14 of the Regulation (UE) 2016/679 – general Regulation on data processing (“GDPR”)– for those who simply browse the site and for users who spontaneously send communications to SVI S.p.A. contacts that are made public on the website.
Following the consultation of this website, data relating to identified or identifiable natural people can treated. With the continuation of Web browsing and with the adhesion to service proposals contained in the various parts of the site ( Registration in the reserved area, compilations of form to request information ecc...), this general information about the data processing is considered acquired, as well as any specific information regarding different and specific purposes where the user specifies this consent to data processing.
More detailed information can be inserted on www.svi-spa.com in relation to specific services (for example: to benefit from the service RESERVED AREA).
It is emphasized that the consent is valid only if it comes from an adult or from a minor who has at least 14 years old (art. 8, subparagraph 1 and 2 of GDPR and Legislative Degree). This information is not valid for other websites, possibly consultable through our link, for which SVI S.p.A. is in no way responsible.

Holder of personal data processing

The Holder of personal data processing is SVI S.p.A. with registered office in Strada P.le della Misericordia, Località Fossatone 85/B – 52046 Lucignano (AR) Italy.

KINDS OF DATA PROCESSED

Web Browsing data

The informatics systems and the software procedure responsible for the operation of this Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Web communication protocols.
These are information that are not collected in order to be associated to identified interested parties but, for its own nature, they could allow to identify the users by the development and association to data held by third parties.
This category of data includes, for example: IP addresses or property names of computer or other tools used by users who connect to the site, addresses in URI notation (Uniform Resource Identifier) of the requested resourced, the time of the request, the method used in making the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server answer (success, error, etc.) and other parameters relating to the operating system and the user's computer environment. The browsing data will be collected only in the legitimate interest of allowing the user to benefit from the contents published on the owner's websites and their correct administration and management. This data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning and these are deleted immediately after processing.
These data could be used to ascertain responsibility in case of any computer crimes against our site: apart from this possibility, data on web contacts are generally not kept for more than seven days.

Cookies

Cookies are small text files that the website viewed send to the user’s terminal, where they are stored, before being re-transmitted to the same sites on the next visit.
In compliance with the General Provision of the Guarantor for the protection of personal data of 8 May 2014, Users are informed about how to manage cookies on this site.
No personal user data is acquired by the site, no cookies for the transmission of personal information are used, not even session cookies or persistent cookies of any kind are used, and certainly not profiling cookies.
The Content Management System (WordPress) used by SVI S.p.A. may release technical cookies that are essential for the correct viewing or browsing of the site.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to addresses with the extension @ svi-spa.com indicated on this website entails the subsequent acquisition of the sender's address, necessary to answer to requests, as well as any other personal data included in the message. The legal bases of the processing are, therefore, the legitimate interest of the Owner to reply to the communications received or the need not to answer to the pre-contractual requests made by the interested party.
The data will be kept for the time necessary to satisfy any requests from the sender or issues here submitted to the Owner and, in any case, for the time required by specific provisions of law.
The sender, however, has the right to request cancellation of the same according to the methods, conditions and limits established by article 17 of the GDPR.
We invite our users not to send in their communications about names or other personal data of third parties that are not strictly necessary; more appropriate, instead, the use of fancy names.

Optional conferment of data

Apart from what has been specified for data browsing, the user is free to provide data spontaneously in order to request information or services.

Processing modality

Our company, that is the holder of the processing of data, will manage and store the personal data collected by the use of the site and of the various features that can be activated by the user upon request by using automated and/or paper instruments for the time strictly necessary to achieve the purposes for which they were collected and voluntary communicated to the user.
Specific security measures, as required by article32 of Regulation (EU) 2016/679, are observed to prevent data loss, illicit or incorrect use and unauthorized access.
Under no circumstances the data will be disseminate.

The rights of the interested parties

According articles 15 and the following of GDPR, the user has the right to request the access to it personal data at any time, the correction or cancellation of the same, the limitation of processing in the cases provided by article 18 of the Regulations, obtain, in a structured format, in common use and readable by automatic device, the data concerning him in the cases provided by article 20 of the GDPR. At any time, the user can revoke (pursuant to article 7 of the GDPR) the consent given (where consent has been requested); propose a complaint to the competent control authority pursuant to article 77 of the GDPR (Guarantor for the Protection of Personal Data), if it considers that the processing of his data is contrary to the law in force. The user can also make an opposition request to the processing of his personal data pursuant to article 21 of GDPR in which to give evidence of the reasons justifying the opposition: the Owner reserves the right to evaluate the application, which would not be accepted if there are legitimate reasons to proceed with the processing that prevail over the interests, rights and freedom of the user.
Requests related to the exercise of the above rights must be addressed to SVI S.p.A. in the following ways:
By e-mail, to:
- webmaster@svi-spa.com;
or, by post, to:
- SVI S.p.A. S.P. della Misericordia Loc. Fossatone 85/B Lucignano (AR) Italy – 52046.

Updates of the present Privacy e Cookie Policy

The news here mentioned may be subjected to the following revisions:
• Changes to the privacy legislation, for the aspects of interest here;
• Technological implementations of the website that have impact on the current treatment methods;
• Organizational changes in the privacy structure of the owner that may affect the user.
Users are kindly invited to visit this Policy periodically so as to be constantly updated about the characteristics of the treatment.