BACKGROUND

The company SVI S.p.A. was founded in 1999 in Città di Castello by Ivano Sambuchi and Mauro Vannoni, entrepreneurs, with the intention of developing a business that operates in the segment of railway maintenance machinery, a sector with which the two founding members were extremely familiar. The firm has grown significantly thanks to investments for the construction of the Italian and European high-speed rail network.

From the outset the company has established itself on the market offering innovative railway vehicles with an excellent quality-price ratio, and has been greatly valued by the market, especially in relation to railway maintenance machines designed for the construction and maintenance of electric traction railway lines, equipped with a catenary.

Over the years, SVI activities grew in size to such an extent that it became necessary to acquire an external production unit, for specialization in the production of metal products, of which SVI was the main customer. This action made SVI a producer capable of managing the entire production cycle necessary for the production of railway maintenance machines, giving it flexibility and promptness of productive response, which today are the qualities that continue to characterize SVI in a positive way.

During the initial years of trading, SVI S.p.A. developed its own national market, also thanks to the considerable state investments of the national high-speed rail network, having the possibility of entering the railway markets of the Mediterranean basin and, today, also the other countries worldwide.

Thanks to the experience gained over the years of activity and given the excellent return that SVI SpA is receiving from the railway sector through its customers all around the world, the company has become a point of reference for the railway vehicle market for the construction and maintenance of worldwide railway infrastructures.

Today, SVI S.p.A. is an important industrial reality and, also thanks to the modern industrial plant that was set up in 2016, it is able to produce railway maintenance machines by managing independently the entire production cycle, from the offer phase to the after-sale assistance.

MISSION AND VISION

To operate in the world of railway maintenance machines for the construction and maintenance of railway infrastructures, a sector that has always been strategic for the development and modernization of every country in the globalized world.

The legitimate aspiration of people to improve their living conditions requires an effective transport system that is interconnected with that of other countries in order to meet the expectation of progress of the new generations, making them responsible for a “global and interconnected world”.

In the future, all this will lead to investments in the world of transportation at a global level, satisfying the legitimate new generations’ ambitions to discover the world. It will result in travelling with interconnected transport systems, being respectful of the environment and understanding which are the new generation trains: the so-called “High-Speed Trains”.

SVI S.p.A. presents itself, to railway infrastructure construction and maintenance companies, as a “leading and expert” company capable of providing all the support, know-how and development capacity of technologies as well as equipped machines that will be necessary for the development of global rail networks.

ORGANISATION

The affirmation and consolidation of SVI SPA on national and foreign markets have seen the company grow considerably, also thanks to the strategic choice to transfer the headquarters from Città di Castello (PG) to Lucignano (AR) with the creation of a production site connected to the national railway network, a fundamental center of SVI S.p.A. organization.

Since its origin, the company has placed great importance to the needs of its customers, personalizing machines and the equipment installed on them, according to the various methods of operation of each individual client company. Thanks to the availability of human resources, capable of creating and implementing suitable personalized solutions to create and implement personalized solutions that are suitable to create positive synergies for both buyer and supplier with mutual satisfaction, new and more exiting goals have been reached. Today, SVI S.p.A. boasts a number of human resources that exceeds 120 units with 25% employed in technical activities such as mechanical/electrical/electronic design and in research and development. The growth of the company and its internationalization is the result of a commercial network that is attentive to the needs of its customers and, more in general, of potential customers worldwide who are seeking capable, reliable suppliers who are able to guarantee an efficient after-sale service, all areas that SVI S.p.A. is able to manage with its own commercial network.

REVENUE

The revenue of SVI S.p.A. has risen steadily over the years and with it the number of employees.

CERTIFICATIONS

SVI S.p.A. has always been careful to obtain and maintain the internationally recognized certifications that guarantee certified quality production levels and production cycles that respect the environment.

BRAND

On all railway maintenance machines produced by SVI, a bronze plaque is placed together with SVI brand, type of vehicle, serial number and year of construction.

The brand represents a railway wheel on a rail and the acronym SVI stands for:
S Sambuchi Ivano
V Vannoni Mauro
I Imprenditori (Entrepeneurs)

SUPPLY TERMS

31 Agosto 2018

1. Supplies made by SVI S.p.A. to its customers will be regulated by the following "Terms of supply".
Possible different "Conditions of the customer client" that contrast with these supply terms are not valid, except in the case of exceptions signed by SVI S.p.A. in the supply contract or established in the offer.
For anything not included in the contract-offer, the usual commercial uses between the customer and the supplier are valid.
If the customer carries out a leasing transaction, the conditions of supply will also be valid and binding for the leasing company.

2. Disputes between customers and supplier: the exclusive court of jurisdiction will be that Arezzo which will apply the contractual rules provided for by Italian law, unless otherwise agreed between the parties.

3. The prices will be those contracted and do not include charges not specified in the contract. SVI S.p.A. reserves the right to be able to vary prices, with the consent of the customer, if there are changes in costs that are not ascribable to the supplier.

4. Payments of the supply will take place in the manner and in the times provided contractually to the supplier’s domicile by bank transfer, unless by a different agreed form.
The customer must never defer payments beyond the envisaged deadlines.
On late payments, interest will be charged at a rate of 5% over the official discount rate.

5. The confirmatory deposit will constitute the entry into force of the contract and making of the advance payment, which may be attributed to the total sum in case of customer breach of contract, or retained by the supplier in the event of non-compliance, or unjustified unilateral withdrawal from the contract by the customer (without prejudice to the right to claim greater damages suffered by SVI S.p.A.)

6. “The reservation of title” applies to the goods supplied, in favor of SVI S.p.A., in accordance with Art. 1523 of the Italian Civil Code, and can never for any purpose be construed as any type of liens.
SVI S.p.A. SVI, in case of non-payment, will be able to recover possession of the goods and retain the sums collected as a lump-sum compensation for the damage suffered and for the costs and expenses incurred.

7. The delivery specified in the supply contract is indicative and respected as far as possible.
The terms of delivery start from the date of confirmation of the order or from the date of payment of the deposit.
The delivery date is changed if the customer has not fulfilled his contractual obligations such as:
- late payments/advance payments expected
- if the customer requests variations
- if the customer does not deliver on time any components of its supply
- if there are delays of supply by sub-suppliers
- if there are causes of force majeure

Delivery is intended to the workshops of SVI S.p.A., as required by Art. 1510 of the Italian Civil Code, unless otherwise agreed, even if the agreed price involves transportation by SVI.
However, if the delivery has not taken place because of the customer’s fault, this will be understood for every effect performed with a simple notification of “goods ready”.

8. The penalties that may be requested by the customer for "delayed delivery". This penalty will represent the maximum payment as compensation that the customer can claim from SVI S.p.A., excluding any compensation claim for damages resulting directly or indirectly from the delay in delivery.
The penalty may be a maximum of 0.3% of the net amount of the late part of the supply, for a whole week of delay with a maximum of 3% of the net contract amount. A possible request for penalties must be exercised in writing and the date of arrival of the communication will constitute the start of the calculation of the penalty, without admission of retroactive effect.

9. The information, technical data and documentation produced by SVI S.p.A. is compliant with the relevant EU regulations, unless otherwise agreed between the parties. Weights are indicative, unless the products are sold by weight and for information purposes only. SVI S.p.A. reserves the right to make non-substantial changes to its products sold, notifying the customer thereof.
Possible technical improvements to SVI S.p.A. produced by the customer and accepted by SVI S.p.A. will become assets of SVI S.p.A. without the customer being able to claim any privileges.
The documentation supplied to the customer is understood to be provided in Italian, unless otherwise agreed. All information, drawings, technical specifications, manuals, schematics and software of any nature and format referring to the supply/after-sales service/contract that will have been or will be provided in verbal or written form are confidential.

10. The obligation of confidentiality applies to all the strictly private information that exists between the customer and the supplier SVI S.p.A. and both undertake not to disclose or divulge to third parties who may be interested in obtaining confidential information. Any use or disclosure of confidential information, not authorized in writing, will give the injured party the right to obtain compensation for the damages suffered.

11. The warranty guarantees the supply for a period of 12 months from commissioning or at most 18 months from delivery and it ceases at the end even if the goods have not been used.
The guarantee by SVI S.p.A. remains subject to payment of the amount payable by the customer.
Any defects found by the customer on the product sold must be reported in writing within eight days of discovery, under penalty of forfeiture. SVI S.p.A. guarantees the good quality and construction of its products, engaging during the warranty period to repair or replace for free, in the shortest time possible, those parts that prove defective in terms of material, workmanship or assembly. Natural wear and tear, faults due to inexperience or insufficient maintenance by the customer, interventions carried out by the customer and not authorized by SVI S.p.A., due to accident or force majeure, are excluded from the warranty.
The work relating to repairs or replacements under warranty will be carried out, at the sole discretion of SVI S.p.A., at the customer's workshops/work sites or at the workshops authorized by SVI S.p.A. or directly at the premises of SVI S.p.A. in Lucignano (AR), according to the severity of the warranty repair. In case of warranty repair at the customer's workshops / work sites, this must provide at its own care and expense to the SVI S.p.A. personnel or to personnel authorized by SVI S.p.A. the necessary means and support staff. Nothing will be due to the customer for the entire period that the product remains inoperative for repairs / replacements under warranty. The replaced parts will be owned by SVI S.p.A. and they must be sent back to the same. On the parts purchased by SVI S.p.A. for the construction of its products, SVI S.p.A. recognizes the warranties granted to it by its suppliers. Under no circumstances, unless otherwise agreed, may the terms of the forfeiture of the warranty be extended.

12. The responsibility for products supplied by SVI S.p.A. is assumed by third parties, unless the damage derives from inappropriate or guilty behavior of the customer.
Any modifications, installations or exceeding of product performance by the customer will result in automatic forfeiture of the civil liability on the product. Any further warranties must be agreed between the parties.

13. Disputes will be governed by Italian law, while the Geneva International Sales Convention is not excluded. Jurisdiction is the responsibility of the court of Arezzo, while for international sales it is to be contractually established on a case by case basis with the customer.

14. Contractual withdrawal may be carried out by the client or by SVI S.p.A. at any time, without notice, if there is a change in the solvency of the counterparty, if the counterparty should be subject to insolvency proceedings, without prejudice to the powers of law due to the insolvency proceedings or if the confidence to obtain payment of the supplies is lost.

15. The safeguard applies if one of the afore-mentioned supply conditions is declared invalid. It will not affect the validity of the other conditions and the parties will replace the clause declared invalid with a clause that is as close as possible to the content of the clause declared ineffective.

16. Privacy is treated by SVI S.p.A. in accordance with the privacy policy available at www.svi-spa.com. By signing the contract, it declares accepting the methods of processing of sensitive data related to it deriving from the commercial relationship between the customer and SVI S.p.A.

READ CONFIRMED AND SIGNED

THE CUSTOMER SVI S.p.A.


According to and for the purposes of articles 1341 and 1342 of the Italian Civil Code, the customer declares specifically approving, after reading, the contents of the following points: 2; 3; 4; 5; 6; 9; 10; 11; 13; 14; 15.

READ CONFIRMED AND SIGNED

THE CUSTOMER SVI S.p.A.

LEGAL

According to dispositions contained in Legislative Decree D.lgs. 101/2018 (in implementation of EU regulation 2016/679 of the European Parliament and of the Council), regards processing the personal data of users that visit us, SVI S.p.A. - Strada Provinciale della Misericordia loc. Fossatone, 85/B - 52046 Lucignano - AR - Italy , would like to inform you of the following.

What is a Privacy e Cookie Policy

It is the document that describes the methods of processing personal data of users who visit the Website www.svi-spa.com. There is, therefore, an information made under Article 13 and 14 of the Regulation (UE) 2016/679 – general Regulation on data processing (“GDPR”)– for those who simply browse the site and for users who spontaneously send communications to contact of SVI S.p.A. made public on the Website.
Following the consultation of this Web site, data relating to identified or identifiable natural persons can be treated. With the continuation of Web browsing and with the adhesion to service proposals contained in the various parts of the site ( Registration in the reserved area, compilations of form to request information ecc...), this general information about the data processing is considered acquired, as well as any specific information regarding different and specific purposes where the user specifies this consent to data processing.
More detailed information can be inserted on www.svi-spa.com in relation to specific services (for example: to benefit from the service RESERVED AREA).
It is emphasized that the consent is valid only if it comes from an adult or from a minor who has at least 14 years (art. 8, subparagraph 1 and 2 of GDPR and Legislative Degree). This information is not valid for other websites, possibly consultable through our link, of which SVI S.p.A. di cui SVI S.p.A. is in no way responsible.

Holder of personal data processing

The Holder of personal data processing is SVI S.p.A. based in S.P. della Misericordia loc. Fossatone, 85/A – 52046 Lucignano (AR) Italy.

TYPE OF DATA PROCESSED

Web Browsing data

The informatics systems and the software procedure responsible for the operation of this Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Web communication protocols.
These are information that is not collected to be associated with identified interested parties, through processing and association with data held by third parties, but that could allow the identification of users.
This category of data includes, for example: IP addresses or property names of computer or other tools used by users who connect to the site, addresses in URI notation (Uniform Resource Identifier) of the requested resourced, the time of the request, the method used in making the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server answer (success, error, etc.) and other parameters relating to the operating system and the user's computer environment. The browsing data will be collected only in the legitimate interest of allowing the user to benefit from the contents published on the owner's websites and their correct administration and management. This data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning and these are deleted immediately after processing.
These data could be used to ascertain responsibility in case of any computer crimes against our site: apart from this possibility, data on web contacts are generally not kept for more than seven days.

Cookies

Cookies are small text files that the visited sites send to the User's terminal, where they are stored, before being re-transmitted to the same sites on the next visit.
In compliance with the General Provision of the Guarantor for the protection of personal data of 8 May 2014, Users are informed about how to manage cookies on this site.
No personal user data is acquired by the site, no cookies for the transmission of personal information are used, not even session cookies or persistent cookies of any kind are used, and certainly not profiling cookies.
The Content Management System (WordPress) used by SVI S.p.A. may release technical cookies that are essential for the correct viewing or browsing of the site.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to addresses with the extension @ svi-spa.com indicated on this website entails the subsequent acquisition of the sender's address, necessary to answer to requests, as well as any other personal data included in the message. The legal bases of the processing are, therefore, the legitimate interest of the Owner to reply to the communications received or the need not to answer to the pre-contractual requests made by the interested party.
The data will be kept for the time necessary to satisfy any requests from the sender or issues here submitted to the Owner and, in any case, for the time required by specific provisions of law.
The sender, however, has the right to request cancellation of the same according to the methods, conditions and limits established by article 17 of the GDPR.
We invite our users not to send in their communications about names or other personal data of third parties that are not strictly necessary; more appropriate, instead, the use of fancy names.

Optional conferment of data

Except as specified for data browsing, the user is free to provide personal data to request information or services. The non-conferment can make it impossible to obtain what has been requested.

Processing modality

Our company, who is the holder of data processing, will manage and store personal data with automated and / or paper instruments personal data collected through the use of the site and its various features that can be activated when the user requests it for the time strictly necessary to achieve the purposes for which they were collected and voluntarily communicated to the user.
Specific security measures, as required by article32 of Regulation (EU) 2016/679, are observed to prevent data loss, illicit or incorrect use and unauthorized access.
Under no circumstances the data will be disseminate.

The rights of the interested parties

According articles 15 and the following of GDPR, the user has the right to request the access to it personal data at any time, the correction or cancellation of the same, the limitation of processing in the cases provided by article 18 of the Regulations, obtain, in a structured format, in common use and readable by automatic device, the data concerning him in the cases provided by article 20 of the GDPR. At any time, the user can revoke (pursuant to article 7 of the GDPR) the consent given (where consent has been requested); propose a complaint to the competent control authority pursuant to article 77 of the GDPR (Guarantor for the Protection of Personal Data), if it considers that the processing of his data is contrary to the law in force. The user can also make an opposition request to the processing of his personal data pursuant to article 21 of GDPR in which to give evidence of the reasons justifying the opposition: the Owner reserves the right to evaluate the application, which would not be accepted if there are legitimate reasons to proceed with the processing that prevail over the interests, rights and freedom of the user.
Requests related to the exercise of the above rights must be addressed to SVI S.p.A. in the following ways:
By e-mail, to:
- webmaster@svi-spa.com;
or, by post, to:
- SVI S.p.A. S.P. della Misericordia Loc. Fossatone 85/B Lucignano (AR) Italy – 52046.

Updates of the present Privacy e Cookie Policy

The news here may be subject to revision following:
• Changes to the privacy legislation, for the aspects of interest here;
• Technological implementations of the site that impacts on current treatment methods;
• Organizational changes in the privacy structure of the owner that may affect the user.
Users are kindly invited to periodically visit this Policy so as to be constantly updated about the characteristics of the treatment.